Frequently Asked Questions

Am I required to meet with Vision Productions prior to the event?

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No meetings are required prior to an event. In order to ensure the event goes smoothly, we do prefer to see the facility reserved for a function prior to the event. This ensures there is sufficient space for the configuration requested and that we are able to coordinate with others who may be setting up equipment during the same timeframe that we will. We do require that a primary contact is designated who can provide a phone number and Email. This allows us to exchange details on music requirements or special requests and capture the associated details in the booking contract.

Is a deposit required to reserve a booking date?

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Unless you are one of the many customers who hire us for an annual event, Vision Productions requires a $100 deposit to hold a given date. The deposit will be applied to the total cost of the associated event.

Can I get my deposit back if I have to cancel the booking?

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In the event of a client canceling a booking and provided there is a minimum of 2 months notice prior to the date of the function, the deposit shall be returned in full. If cancellation takes place less than 2 months before the function the deposit will not be returned.

Am I required to sign a contract?

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Vision Productions does require that clients sign a contract. The document is used to capture event details such as: special music requests, setup equipment and location details, event time and location, client contact information, and venue information.

What type of music selection do you have?

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Vision has an extensive music selection spanning over six decades. Our music is supplied by promotional companies who edit all music for radio airplay. One should still use caution when considering music for a given event as edited music does not mean the track does not include suggestive lyrics which may be considered inappropriate for the event.

How do you handle requests?

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We bring a database of our music to all events. This allows us to locate requested tracks in a timely manner. While we do take requests, it is not always possible to get to every request that may be made. Additionally, if a request has been identified as unacceptable for a given event, it will not be played. Details regarding what music has been approved for a given event are captured in the booking contract.

Do you do outdoor events?

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Vision Productions will do outdoor events; however, shelter is required and no event will be done in the rain.

How long does it take you to setup?

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The actual setup time is dependent upon many factors: the type of venue we are working at, our location within the venue, and the audio and lighting configuration the client has selected. While Vision does not charge for the associated time, we do discuss this with our clients to ensure all of the details are understood and considered during the event planning. We will be able to provide an estimated setup and tear down timeframe when we know more about your event.

Do you charge mileage?

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Mileage is not charged, if you are within the Dallas Ft. Worth metropolitan area.

What type of equipment do you have?

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Please refer to the "Setups" section of our website.

If our function includes a dinner, will you provide background music?

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If it does not require the relocation of any event equipment, background music will be played at no additional charge.